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Frequently Asked Questions
iNet Safe™: Frequently Asked Questions

  1. What is iNet Safe?
  2. How do I access iNet Safe?
  3. What can I do with iNet Safe?
  4. What does the service cost?
  5. How do I get documents into the vault?
  6. What happens if I go over the storage limit?
  7. What browsers and operating systems are supported by the iNet Safe service?

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If your answer's not here, we're here to help.

You can contact us by e-mail or by phone (Mon.-Sat. from 7 a.m. to 7 p.m. PT and Sunday from 12pm to 4pm PT). For general customer service inquiries about Nevada State Bank products, please call toll-free 1-800-727-4743. For specific online banking inquiries, please call toll-free 1-888-835-0551.

1. What is iNet Safe?
iNet Safe is an Internet-based document storage and management service for important documents and files. Basic service includes 10 megabytes of storage space, which can be upgraded in increments of 100 megabytes.

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2. How do I access iNet Safe?
After logging in to Internet Banking, click on the "Services" tab and select "iNet Safe".

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3. What can I do with iNet Safe?
With iNet Safe you can store and edit electronic documents and access them from anywhere you have Internet access. You can securely store and conveniently access important personal and business documents.

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4. How much does iNet Safe cost?
iNet Safe costs $3.00 per month for 10 megabytes or $5.00 for 110 megabytes. Each additional 100 megabytes of storage space costs $4.00 per month.

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5. How do I get documents into the document vault?
There are two ways. You can use your Web browser to upload and download files through a Web-based interface. Or, you can use email. Each iNet Safe owner has a specific email address (i.e. yourname@vaultinbox.com). Any email sent to this address automatically gets put in your document vault.

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6. What happens if I go over the storage limit?
Once you reach your storage limit, you will not be allowed to upload documents to your iNet Safe. You will still have access to your vault, so you can choose to either remove documents from your vault to free up space, or upgrade the size of your vault.

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7. What browsers and operating systems are supported by iNet Safe?
The operating systems that are supported include: Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, and Windows XP. Supported browsers include Microsoft Internet Explorer 5.0 or greater. Support for additional browsers and operating systems will be added in the future.

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