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As always, Nevada State Bank is concerned about the safety of our clients and colleagues. We are focused on ways to help limit the spread of coronavirus while helping serve our clients with their banking needs.

Branch Accessibility

Stay up-to-date on changes to branch accessibility in response to COVID-19.

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Market Update Webinars

Watch the latest webinar videos covering the financial impact of the Coronavirus and the economy’s future.

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COVID-19 Business Resources

Latest resources on SBA relief programs, CDC guidance and fraud concerns.

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Letter from Our President & CEO

For more than 60 years, Nevada State Bank has helped families and companies in Nevada through many difficult challenges—the current situation is no different. Access to financial services is vital for both individuals and businesses, so we’re making accommodations that allow us to provide the banking services you need, while helping to protect the health and safety of our clients and our colleagues.

 

Branch Accessibility

As an essential service, Nevada State Bank is committed to helping safeguard your finances and to providing you access to funds while ensuring the health and safety of our clients and colleagues during this difficult time. 

 

Drive-Thru Service Hours
We appreciate your flexibility as our focus on the health and safety of both you and our colleagues required changes to our in-branch services. On May 18, we expanded drive-thru service hours. Click here to find the specifics for your neighborhood location.

 

In-Branch Banking
We are also resuming in-branch services, though we still encourage drive-thru where feasible. We are taking precautions to ensure the cleanliness of our facilities, by cleaning frequently-touched surfaces and rigorous nightly cleaning. Our colleagues will adhere to facial covering guidelines and provide hand sanitizer and disposable masks for your convenience. We’ve also installed protective barriers to help protect our clients and bankers. We strongly encourage our clients to wear face masks when receiving services in a branch. We will also limit the number of clients in our branches at any given time and practice social distancing for the safety of our clients and bankers.

 

We encourage the use of our online scheduler to make an appointment for banking services to ensure we are ready to serve you. Our scheduler can be found at www.nsbank.com/appointments.

 

We cannot more strongly encourage the use of Online or Mobile banking or ATMs to access accounts. These tools serve banking needs 24/7. ATMs allow clients to withdraw cash, make deposits, and transfer funds. Online Banking and Mobile Banking allow clients to pay bills, open accounts, transfer funds, apply for a loan[cite::60::cite], or make a deposit. If someone is not currently enrolled with online access, it only takes a few minutes. Please visit: www.nsbank.com or call 1-800-727-4743.

Financial Assistance Programs

If you are concerned about your personal finances, as a result of COVID-19, you are welcome to reach out to your banker or call us at 888.926.8250 to discuss your personal financial situation.

 

Due to unusually high call volumes, for clients needing mortgage help, the quickest way to provide you with mortgage assistance is by visiting our online mortgage portal. Through our portal, you can review available financial assistance information and start the process by completing the assistance application online.

Economic Impact Payments

As part of the CARES Act, the US Treasury Department and the Internal Revenue Service have begun distributing Economic Impact Payments to qualifying individuals. Find out more here: https://www.irs.gov/coronavirus/get-my-payment

 

Clients may deposit the Stimulus checks:

  • Via remote deposit on the mobile app, within existing deposit limit;
  • Via any Nevada State Bank ATM;
  • Via branch drive-thru.

 

For non-clients, branch drive-thru windows will process transactions for $2,500 or less, with proper ID.

Accessing Your Accounts

We know these times are unpredictable, but we are still here to help you and your banking. Here are just a few ways you can manage your finances without having to go to a branch.

 

Online Banking[cite::64::cite]

If you are not already set up to do your banking online, consider enrolling your personal accounts online with Online Banking.

 

Mobile Banking App[cite::64::cite] - Download the Nevada State Bank app to your mobile device to access your accounts, make deposits[cite::43::cite], and manage payments from anywhere. 

 

Digital Payments

Enable your debit and credit cards for digital payments. Just use an app on your mobile device instead of exchanging cash or physically swiping your card to pay. 

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Person-to-Person Payment Methods

Send money to people you know and trust, and receive money from them digitally. You can easily split a bill, request money for a group gift, or pay back your roommate for your share of the rent. 

 

Direct Deposit

Have your paycheck, Social Security or other income directly deposited to your account. 

 

Electronic Payments

Schedule automatic monthly payments through your online banking so important bills are automatically paid on time.

 

Debit Cards and Credit Cards

To avoid unnecessarily handling cash and coin, use your Visa®[cite::42::cite] debit card or credit card[cite::168::cite] for purchases wherever Visa is accepted.  Check on your credit card benefits. When travel is booked with a Nevada State Bank AmaZing Cash®, AmaZing Rewards®, or AmaZing Rate® credit card, Travel and Emergency Assistance Services Coverage[cite::218::cite] is available. In addition, travel booked with your Reserve, Elite, or Premier Visa credit card includes additional benefits such as:

 

  • Trip Cancellation & Trip Interruption Insurance
  • Trip Delay Reimbursement
  • Emergency Evacuation

 

Electronic Payroll

Mail delays could occur during an emergency, causing issues for employees waiting for paychecks to arrive. Instead of paper checks, use an electronic method such as direct deposit. Businesses can contact their business banker to learn more about electronic payroll.

 

Treasury Management[cite::125::cite]

Treasury Internet Banking allows businesses to manage their company's cash management needs from anywhere. You can review information, perform transactions and manage your accounts from your computer or mobile device. For more information, please contact your business banker.

 

Business Online Banking

To get started with Business Online Banking and to enroll by phone, call our Online Banking Customer Support Department at 888.835.0551. Select Option 2 for Enrollment, and then Option 1 for Business. Hours of operation are 7:00am - 4:00pm (PST). 

Be Vigilant About Fraud

Criminals are opportunists, and any major news event can become an opportunity for groups or individuals with malicious intentions. The Coronavirus is no different. In fact, the Coronavirus is a much more potent opportunity for enterprising criminals because it plays on a basic human emotion: fear. Fear can cause normally cautious individuals to let their guard down and fall victim to fraudulent schemes.

 

Read up on some of the most common scams to watch out for as we deal with this international crisis.

 

Other Helpful Resources & Links

External Resources

 

Blog Articles

HAVE ADDITIONAL QUESTIONS ABOUT YOUR BANKING?

WE'RE HERE TO HELP.

For 60 years, we've taken pride in getting to know our clients, listening to them, and understanding what they need. Come see us in person, visit us online, or simply give us a call. 

 

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