An e-bill is an electronic version of your bill that you receive, directly within your bill pay product, that you can view and pay immediately.

No, an e-bill is an electronic version of your bill that you receive, directly within your bill pay product, that you can view and pay immediately while an e-mail is delivered to your personal e-mail inbox.

Yes, e-bills are free and they can accelerate and simplify the bill paying process. You simply click it, view it, and pay it.

Yes, and in fact e-bills also look exactly like your paper bills. The only difference is that they are conveniently delivered, to your PC’s bill payment website instead of to your home’s mailbox.

Yes, you can set up an automatic payment and your e-bill will be paid when it arrives. We can also send you an e-mail when your e-bill arrives and when it is paid. 

Yes, you can tell us to send you an e-mail when your e-bill arrives.

It can be. When you avoid receiving the mounds of paper associated with paper bills you also do away with the need to store and shred bills that contain confidential information.

Yes, because for every e-bill you receive you eliminate unnecessary paper. When you go paperless, you go green.

Since your e-bill is available online at anytime you can always print a copy if you need one.

It’s easy to get going, just click the "Set up e-bill" link, below the company name, and follow the online instructions. You should begin receiving your bill online within 1-2 billing cycles.

Yes, we log and track every bill that we receive to assure it is delivered to your account. We can also send you an e-mail if a recurring bill has not been delivered when it was expected.

It enables us to retrieve electronic versions of your bills and present them to you in a single, more secure location. Don’t worry, your login information is kept confidential.

You should enter your login information for that biller’s website. If you haven’t registered for online account access with your biller, please take a moment to do so before continuing with the setup process.

Yes, we are committed to  doing all we can to help safeguard your personal information. Your login information is kept confidential, and is used only to retrieve an electronic version of your bill from the biller's website so that we can present it to you online.

The “Action needed” link usually indicates that we need you to provide updated login information or account specific information to set up an e-bill.

Any electronic notices that a biller sends to you will be presented to you just like an e-bill. Once you sign up for e-bills, all paper correspondence from the biller will be sent to the address of record that biller has for you.